The need for software services within the telecom sector has been steadily increasing over the years, especially with the demand for telecommunication services.

At Encore India, we offer an array of software services within the telecom and networking sectors.

Our services include the development of telecom software solutions, testing, implementation and maintenance of the developed telecom software solutions.

Depending on your requirements, we offer turn-key solutions, (for fixed requirements) or time and material solutions (for more dynamic requirements)

We offer a productized service – a component based Element Management System and Network Management System for equipment vendors. It consists of a set of pre-built scalable NMS components addressing the generic Topology and FCAPS functionality (source and binary) Network views (map/shelf/tree) and North bound interfaces (CORBA, XML, SNMP, TL1 etc.).

It manages the following network elements-

• VoIP Gateways
• Cable Telephony equipment
• Soft Switches

• Extensible Relational Object Model
• Map View
• Automatic Geographical Placement
• Switch View
• Context-Sensitive Menu framework
• Easy Interoperability

• Alarm Management
• Alarm Consolidation
• Alarm Filtering
• Alarm Correlation
• Alarm Propagation
• Alarm Escalation
• Alarm Forwarding
• Log Management

• Software Management
  - Software Upgrading
  - Software Backup
• Inventory Management
• Service Activation
• Scheduled Configuration
  - Scheduled Upgrade
  - Scheduled Backup
• Off-line Configuration
• Synchronization

• Performance Monitoring & Scheduling
• Schedule Management
• Trend Analysis
• Scheduled Reporting (In both text & Graphical format)
• On Demand Reporting (In both text & Graphical format)
• Thresholding support – Fault Detection

• Authentication
• Role based Authorization
• Data-level Authorization
• Intrusion detection & recovery
• Standards Based (JAAS)

To better integrate our productized network management system with your requirements, we provide the following services -

• Software development services that customize the product to suit your requirements.
• Requirement analysis and creation of functional specifications.
• A formal technology transfer program to train your team on NMS components.
• Integration of your NMS with leading OSS vendors.
• On site team to deploy your NMS at service provider locations.
• On going maintenance and upgrades of your NMS.

We have expertise in VPN, Class 5 Centrex, and VOX

Our productized service (described above) has solutions for Testing services, Fault, Configuration, Accounting and Performance.

• SP to SP Gateway
• Service Activation/Management
  -Order management
  -Inventory
  -Provisioning
  - Subscriber self provisioning
  -Flow through/real time provisioning
  -Network element modeling
  -Validation & scheduling
  -Service activation
  -Failure handling & recovery, etc

• Order entry
• Order Status Display
• Customer Profile
• Customer self service
• Customer data (accounts/ contracts)
• Product configuration

• Modeling of billing systems
• Billing system interfaces and synchronization

If you require customized telecom software solutions, or if your needs match any of our services described above, please contact us here. Our Client Engagement team will contact you within 24 hours